Order delivered
Hi,your package is delivered !
FROM
TO
Carrier:
China Post
Tracking No:
AM074376880CN
Details
美国WICHITA，Kansas，，已妥投【US Kansas WICHITA 】,已妥投,delivered
2023-10-07 14:53:00
美国WICHITA，Kansas，，出门投递【US Kansas WICHITA 】,出门投递,pickup
2023-10-06 10:45:00
美国【In/At Mailbox】，In/At Mailbox,快件在该国内转运中,transit
2023-10-05 17:29:00
美国WICHITA， 目的地转运【WICHITA】,快件在该国内转运中,transit
2023-10-04 16:20:00
美国快件到达处理中心【US Kansas】,快件到达处理中心,transit
2023-10-03 15:20:00
美国到达境外【进口海关留存待验】，The import customs keep it for inspection,快件到达处理中心,transit
2023-10-02 17:25:00
美国到达境外【目的国海关】，Customs clearance is in progress,快件到达处理中心,transit
2023-10-02 12:35:00
美国到达境外【目的国机场】，Arrive at the Airport of Destination country,快件到达处理中心,transit
2023-10-01 15:20:00
中国清关完成发往转运国【转运中】,快件离开处理中心,transit
2023-09-30 22:15:00
中国邮件到达寄达地处理中心【清关中】,快件到达处理中心,transit
2023-09-29 19:29:00
中国Leave processing center,快件在该国内转运中,transit
2023-09-28 17:25:00
中国Arrive at processing center,快件在该国内转运中,transit
2023-09-27 15:29:00
中国离开【深圳处理中心】已出口封发,快件离开处理中心,transit
2023-09-26 16:25:00
深圳到达【深圳处理中心】,快件到达处理中心,transit
2023-09-25 14:29:00
温州离开【温州处理中心】，下一站【深圳处理中心】,Departed from post office,快件离开处理中心,transit
2023-09-24 10:25:00
温州到达【温州处理中心】，Arrived to post office,快件到达处理中心,transit
2023-09-23 16:25:00
温州市,中国邮政 已收取邮件,transit
2023-09-22 14:48:00
Sherri Hood
1157 S SILVERDALE CT
[email protected]
Order Info
iufedsa.com
Total:  $71.85
Order ID:
clothing
Item x 1
clothing
Item x 1
clothing
Item x 2
clothing
Item x 1
clothing
Item x 1
clothing
Item x 3
clothing
Item x 1
clothing
Item x 1
clothing
Item x 1
clothing
Item x 1
clothing
Item x 2
More Info
Hi~ How can we help you?
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Show previous message
Service Center
.
merchant
Dear customers, Sorry for the trouble. We apologize for any inconvenience caused. I have submitted a full refund request for you, please check your account after 3-5 working days. If you cannot receive your refund before the last day, please feel free to contact us. We will try our best to help you solve the problem. PS: If you use a credit card, the refund time depends on your bank, please check with your bank. Sincerely, customer service center
Sherri Hood
As the seller, it is your responsibility to bear the cost of warehouse storage fees, it is NOT the customer's!! I paid for freight as part of my cost, so you did not have to pay for the shipping, it is included in my $72. There are package thefts and misdelivered packages all the time all over the world. That is not my responsibility!! AGAIN, the item was NOT delivered to me or my address. I do not know where it was delivered, if at all. I have contacted the USPS, and the tracking number you gave me, is NOT a valid tracking number for USPS and they also said that the person responsible for filing a claim is the SENDER!!! If you believe that you actually mailed the item to MY address, then you should be the ones to file a claim!! I know how this process works because I work for the USPS, in the US Postal Inspection Service department and we deal with mail theft and mail FRAUD all the time. But in the end, the responsibility falls on the SENDER!! I ask again for a full 100% refund of $71.85, as soon as possible. I guarantee you will NEVER have to deal with me again! I do NOT order online very often, especially from some sketchy company selling books at closeout prices!! I have learned my lesson, that if something seems too good to be true, IT IS!! I did not order any clothing, or sunglasses, I ordered several sets of book series by several authors!! Please refund me 100%!!
merchant
Dear customers, ​ thank you for your reply. ​ We will give you a 40% partial refund. This is beyond our reach. We hope you'll accept it. ​ In fact, since we have shipped the goods, we have already lost money. For this order, we need to bear the product cost as well as some freight, warehouse storage fees and other expenses. I hope you can agree to a refund. ​ If you have any questions, please feel free to contact us. ​ Best regards, customer service center
Sherri Hood
Why should I have to suffer a loss, because you did not mail item with insurance if you even mailed it at all! Again, I have checked my security footage and nothing was delivered. I spoke with my USPS mail carrier who said they never got anything to deliver with that tracking number you provided. Also, I have checked with my neighbors and they also checked their security footage, and they never received the item and they never saw anything getting delivered anywhere in our neighborhood! So again, NO I do NOT accept 30%, I demand the full 100%!!!
merchant
Dear customer, I am sorry to hear that you did not accept our previous offer. After confirming with the manager, we are willing to provide a 30% refund, because we have also suffered the loss of the previous order, hope you can understand. Looking forward to your prompt reply. Best regards, Customer Service Center
Sherri Hood
I did NOT receive it because it was NEVER sent to MY address. If you suffered loss, that is on you because you could have mailed it with insurance! Also, since item was NEVER delivered, it is on you to make me whole, by refunding 100% of the cost I PAID!! I have reported you to SafelyHQ.com and everyone will know what a SCAM you are!
merchant
Dear customer, So sorry for the trouble caused Your package did arrive, if you don't receive it, we are willing to offer a 20% refund, because we also suffered from the loss of the previous order, hope you can understand. If you have any questions, please feel free to contact us again. Best regards, Customer Service Center
Sherri Hood
10% is a joke! I will only accept a FULL REFUND! You have not listened to anything I have said. There was NEVER any package delivered to my address from you whatsoever!!Why should I let you take ALL of my money for you not fulfilling your part? That is called theft and fraud!! I work for the USPS and have also reported you to the United States Postal Inspection Service as a fake/fraudulent seller!
merchant
Dear customer, Thanks for contacting us. The package has been delivered to the address where you placed the order, and we have also suffered losses. We also lost the package. If you still do not receive the package, we can give you a refund of up to 10%. Are you willing to accept it? If you have any questions, please feel free to contact us again. Best regards, Customer Service Center
Sherri Hood
I did NOT receive any pkg. And you are out money??? What about me? I paid almost $72 and still have nothing. I NEVER received anything. I checked all my security footage, and there was NO pkg delivered on 10/7/2023!! I even asked my USPS mail carrier, and she said NO pkgs that day!! So, you need to refund me the money you STOLE from me for absolutely NOTHING!!!
merchant
Dear customer, Sorry to keep you waiting. The logistics company says the package has been delivered to your address. We shipped the wrong item. There should be a 3D polarized sunglasses in your package, please find this package. We have lost a lot of money and we need you to find this package and we will send you the correct package. If you have any questions, please feel free to contact us again. Best regards, Customer Service Center
Sherri Hood
I never received anything. I have doorbell camera and NOTHING was delivered to me or any of my neighbors, I have checked with my neighbors! Please just refund my money, I do not want to deal with you and will NEVER order from you again!!!
merchant
Dear customer, Thanks for contacting us. I checked your package information, your package seems to be a small package, maybe our warehouse staff sent the wrong item for you. If this is the case, we will resend the correct item for you, but first we have to find your last package, could you please recheck that you received the package? If you have any questions, please feel free to contact us again. Best regards, Customer Service Center
Sherri Hood
My Apologies, I did not pay $71.85 through Pay Pal, it was paid through my bank, and I have already contacted them to investigate this as a fraud case since this item was NEVER delivered to my address. The USPS has no record of the item and can NOT help me! Also, it shows the item was clothing but it was not! It was books!! Did you actually mail it out?
Sherri Hood
I contacted my United States Postal Service, and was told the tracking number you provided is NOT a valid tracking number they would EVER use!! I work from home and sit at my computer only 8 feet away from front door and have a ring doorbell camera. There was NEVER ANY DELIVERY to MY address. I NEVER received anything. If you will not help me, I will contact PayPal to get my money back!
merchant
Dear customer, Thank you for contacting us. After inspection, we found that your package has indeed arrived at your local post office and indicated that it was delivered properly. If you have not received the package, please try to find your package in the following two ways: 1. Please contact your local post office and provide your name, address and tracking number: AM074376880CN.2. Please check with your neighbours and family members and ask if they have signed the package for you. If you still cannot find the package after trying these methods, we recommend negotiating the claim with the logistics company because your package may not be delivered to you in time due to negligence. If you cannot successfully coordinate with the logistics company, please contact us, and we will help you deal with it in time. If you have any questions, please feel free to contact us. Best regards, Customer Service Center
platform
Dear customer, the merchant has received your message and will respond to you ASAP
Sherri Hood
I can't contact post office without a tracking number! You never provided any tracking number to me. And this pkg was NEVER delivered!!!
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